ABOUT COSMOS

Cosmos is the UK's largest independent tour operator and part of the Globus group of companies, a family run organisation established in 1928 which encompasses Cosmos Tourama, Avro, Monarch Airlines and Archers Direct along with Cosmos.

With over 40 years' experience, Cosmos is one of the most established names in the travel industry. Having started out offering holidays to just a few Mediterranean destinations, Cosmos now takes over half a million people to over 35 destinations around the world each year.

Our aim is provide our guests with everything that makes the perfect holiday - from putting the package together to our service in resort. Despite being the biggest independent operator in the UK, we are smaller than the major publicly owned tour operators, which gives us the flexibility to respond to customer needs as and when they arise.

We're passionate about what we do and search out the best quality accommodation for any budget. All accommodation is personally checked to ensure it meets our high standards. We make sure that every element of every holiday is put together with care and attention to detail so that everything runs smoothly - remembering it's the little things that often make the biggest difference.

In resort our customers are guests, not just numbers. Cosmos resort staff are dedicated to ensuring every guest has the best possible holiday and are always on hand to help. We aim to make every holiday revolve around our guests, giving them the freedom to relax and unwind knowing that their holiday is Packaged with Care.

As an independent tour operator, Cosmos is committed to promoting sustainable tourism worldwide.

Our mission is to provide a tourism experience, which benefits our guests, suppliers and the destinations in which we operate.

Through its professional experience, passion and dedication, Cosmos will continue to respect local cultures, support local communities and make a positive contribution in caring for the environment.

In pursuit of the above we will:

• Understand and respect cultures by promoting and communicating their traditions, life styles and heritage to our guests and employees.
• Support communities by involving and co-operating with local people, using local skills and products where practical. We will abide by local, national and international laws, discouraging illegal, abusive or exploitative forms of tourism.
• Care for the environment by conserving landscapes, plants, animals and protected areas and by encouraging guests, and employees, to take a responsible approach in their use of natural resources.

The Travel Foundation is a UK charity that cares for the places we love to visit.

Your holiday can make a real difference to your favourite destinations. It can help protect the natural environment, traditions and culture - the things that make your visit special. And it can improve the well being of local families - spreading the benefit of your visit to those who really need it. All of which can make your holiday experience even better!

Most importantly, it can help ensure that there are great places for us all to visit - for generations to come.

The Travel Foundation develops practical ways to help protect and improve holiday destinations. It works in partnership with the UK tourism industry to encourage widespread action. Your support really can make a world of difference.

Cosmos, along with other travel companies, is supporting the work of The Travel Foundation and is asking every customer to make a small voluntary donation of £1 to the charity when booking a holiday. Together, we can make a world of difference.

To find out more about the work of The Travel Foundation - including tips on how you can make a positive difference when you travel - visit www.thetravelfoundation.org.uk.

As an independent tour operator, Cosmos is committed to promoting sustainable tourism worldwide.

Our mission is to provide a tourism experience, which benefits our guests, suppliers and the destinations in which we operate.

Through its professional experience, passion and dedication, Cosmos will continue to respect local cultures, support local communities and make a positive contribution in caring for the environment.

In pursuit of the above we will:

• Understand and respect cultures by promoting and communicating their traditions, life styles and heritage to our guests and employees.
• Support communities by involving and co-operating with local people, using local skills and products where practical. We will abide by local, national and international laws, discouraging illegal, abusive or exploitative forms of tourism.
• Care for the environment by conserving landscapes, plants, animals and protected areas and by encouraging guests, and employees, to take a responsible approach in their use of natural resources.