ESSENTIAL INFORMATION - AIRLINES & AIRPORTS
- Full Names on Tickets
- US Security Measures
- Airline Services
- In-Flight Services
- UK Regional Connecting Flights
- Pre-Bookable Seats
- Extra Leg Room
- Monarch
- International VIP Lounge Access
- BCP
- National Express
FULL NAMES ON TICKETS
Due to increased security measures, all airlines now require first and last names on the airline tickets. This must be the name that appears on your passport which must also be the name given for your booking with us. It is your responsibility to ensure this information is correct on your invoice and other documentation. Any changes will lead to a charge being made by the airline to you.
US SECURITY MEASURES
Advanced Passenger Information: At check-in for your outbound flight to the USA you will be required to provide the full address (including post code) of the accommodation where you will be spending your first night. Please ensure you have the documentation from us detailing this, in your hand luggage.
Baggage Checks: The US authorities screen all checked bags. In some instances this includes opening luggage after it has been checked in. Although we do not recommend leaving bags unlocked, you should consider using plastic cable or zip ties as an alternative to locks or padlocks. If a checked bag is searched, a statement to that effect will be inserted in the bag to notify the owner.
AIRLINE SERVICES
Cosmos uses a range of reputable airlines including our own sister company, Monarch Airlines, which offer a range of facilities to make your flight and airport experience more special. These include pre-bookable seats, Monarch Plus upgrade, VIP lounges and airport parking. Please see ‘TRAVEL EXTRAS’ on the homepage for details. We recommend that they are confirmed at the time of booking in order to avoid disappointment. We also offer a range of scheduled flights and UK regional connecting flights (see below).
IN-FLIGHT SERVICES
Some flights from the UK provide in-flight meals (excluding infants) as appropriate to the airline and time of day and destination. However, some charter and scheduled flight services have recently withdrawn inclusive in-flight meals, though refreshments on board will normally be available at an extra cost. We will advise you of services provided for your flights when you receive your tickets and documentation.
IMPORTANT: In-flight services are subject to change at short notice; no refunds will be made for the withdrawal of catering after booking. Charter tickets will indicate where meals are included. Should there be a change after ticketing we will do our best to notify you, so you can be prepared, but no refunds or reductions will be made.
UK REGIONAL CONNECTING FLIGHTS
All prices quoted under “MONARCH AIRLINE SERVICES” are per person and for a round trip. Prices are subject to change at any time and no child reduction applies. Offers apply to connecting flights within 24 hours of the departure/return from your international airport and are subject to airline schedules and availability.
It's important to us that you have the most relaxing and carefree holiday possible. So, we've gone one step further to make your journey to and from your departure airport as easy as possible.
We've negotiated low-cost flight connections to and from London Heathrow from these 9 airports across the UK: Aberdeen, Glasgow, Edinburgh, Belfast, Leeds Bradford, Manchester, Newcastle, Teesside and Inverness.
PRE-BOOKABLE SEATS
On the majority of flights with Monarch and selected airlines, you can pre-book your seats. Actual seat numbers will be confirmed at check in. Seats with extra leg room can also be pre-booked at an extra charge. Pre-bookable seats can be booked up to 9 days before departure, and are subject to availability. The charge for pre-booked seats should be paid at the time of booking your holiday alongside your deposit. If you cancel your holiday, the charge for pre-booked seats is non-refundable.
The cost is just £10 per person in Europe. £12 per person long haul.
To book call 0871 622 4254 or see your Travel Agent.
EXTRA LEG ROOM
This can also be booked on selected Monarch flights at an additional charge up to 4 days before you travel by contacting Monarch Customer Services on 01582 556330/1 (subject to availability - these seats are limited).
MONARCH
MONARCH PLUS
Enjoy upgraded levels of comfort and service, including:
• Pre-booked seating in a designated area of the aircraft (not including actual seat numbers or seats with extra legroom) • Upgraded meal • Standard child menu (outbound and inbound) and upgraded Kiddies Pack (outbound only) for all children 2 - 12 years inclusive • Complimentary bottle of wine with meal and complimentary spirit • Complimentary soft drinks, fruit juices and hot drinks throughout flight (excluding milk shake, bottled water) • FREE in-flight entertainment • In-flight sales discount voucher (£5 discount on a minimum spend of £25, excluding in-flight consumables)
• Increased baggage allowance of 25kg (30kg on Monarch longhaul flights to Banjul, Cancun, Goa, Luxor, Male, Mombassa and Puerto Plata)
• Book up to 8 days before departure
• Prices are just £24 per adult/children 13 years and over in Europe, and £34 per adult/children 13 years and over long haul. Children 2-12 years pay £19 in Europe, and £24 long haul
• To book call 0871 622 4254
MONARCH PREMIUM CABIN
Monarch premium Cabin is available on selected flights to Goa, Kenya, Maldives, Mexico, Florida and on selected flights to Virginia.
For added comfort and style, you can choose to fly in Monarch’s separate upgraded premium cabin. Your Monarch Premium flight will give you the added benefits of: • Premium seats with improved seat width and a seat pitch of up to 34 inches • Personal video screens with multi-movie selection • FREE headsets • Upgraded meals with a choice of entrées • FREE bar service (excluding champagne). For special celebrations, champagne is available on board at an additional charge • FREE newspapers outbound and inbound
• Increased baggage allowance to 30 kgs - great for your Florida shopping trips! • Dedicated check-in at Gatwick and Manchester and some overseas airports (the latter cannot be guaranteed) • FREE pre-bookable seats • Fastrak security procedures at Gatwick and Manchester
Monarch Premium Cabin upgrades from £80 per person.
* The upgrade offer is subject to availability and only available on selected dates and departure airports.
Book up to 8 days before departure.
Prices are from just £155 per person.
To book call 0871 622 4254
MONARCH SCHEDULED
In keeping with established low cost airlines, Monarch now offers you the flexibility of choice, with its menu selection of hot dishes, salads, snacks, sandwiches as well as popular wines, spirits, soft and hot drinks, all at reasonable prices. Types of food will be appropriate to the time of flying. All food is subject to availability.
How low cost airlines ought to be: Monarch Scheduled operates flights from Gatwick, Luton, Aberdeen, Birmingham and Manchester to Spain and Portugal and offers: • Convenience of scheduled flying • FREE headsets for in-flight entertainment • FREE newspaper
Please call us on 0871 622 4254 for details and prices.
MONARCH IN-FLIGHT MEALS
Meals are not included on European charter flights, but you can order an appetising in-flight meal with us. Meals are included on our long haul flights. The price is £12 per person return.
Please call us on 0871 622 4254 to book.
INTERNATIONAL VIP LOUNGE ACCESS
Lounge Pass give you access to airport VIP lounges worldwide so you can begin and end your holiday or break in style. A visit to a VIP lounge will make any trip more relaxing, more comfortable and more luxurious. With over 130 lounges worldwide including 18 UK airports, Lounge Pass really is an affordable VIP indulgence.
Lounges are subject to availability and may be withdrawn. Services and facilities vary by lounge and cannot be guaranteed.
Prices start from as little as £12 per person.
Contact us on 0871 622 4254 to make a lounge booking.
BCP AIRPORT PARKING
Pre-book your Airport Parking with BCP, the market leader offering 48 car parks at 22 UK airports. Enjoy great savings on the gate price, and not only will pre-booking guarantee you a
space, but you will enjoy fantastic value for money and your car will be well looked after.
Prices start from around £3 per day.
BCP Chauffeur Drive Express
Travel to and from your UK departure airport in style with BCPs Chauffeur Drive Express service - a quality, nationwide, door-to-door service with uniformed, professional chauffeurs. This is excellent value, especially if you live within 30 miles of the airport.
Prices start from just £60 per car return.
BCP Meet & Greet Parking
Travelling from Gatwick, Heathrow, Stansted, Manchester, Birmingham or Edinburgh? BCP can arrange for a uniformed chauffeur to meet you at your terminal and park your car, and to bring your car back to the terminal for you on your return.
The cost is around £25.95 return (plus the parking charge).
Ask your travel agent for details or call 0870 013 4877 (8am - 9pm Mon-Fri, 9am - 5pm weekends), quoting ref COSMO2.
NATIONAL EXPRESS
Travel to your local airport with National Express.
Cosmos has joined forces with National Express to offer a convenient way to get to your airport. You can travel to and from your international departure airport from over 1200 joining points across the UK.
Prices start from £33 return; £31 for journeys to/from Scotland.
Check departure points, suitability and timings by calling National Express on 0121 450 8454 or visit them at www.nationalexpress.com.
