ABTA & ATOL Protected

0871 902 5838 Calls cost 10p per minute plus network extras

2008 News Archive - Holidays - Tips for Terminal 5 travellers

02 04 2008

Britons who have suffered delays and cancellations as they tried to take flights to holiday destinations such as the Maldives, the Balearics, Greece, Portugal and Florida, have been issued with advice on what to do next.

According to More Than, passengers who have suffered delays should ask their airline to arrange for them to be booked on to an alternative flight to their final destination.

Additionally, customers are advised that they can claim for compensation from their airline for meals, refreshments and overnight accommodation.

"It's important travellers affected by the cancellations or baggage confusion at Terminal 5 know their rights in order to understand what compensation they are due," according to Graham Nicholls, travel insurance manager at More Than.

He added that the most important thing is to keep in regular contact with the airline in order to find the "best way" of travelling to passenger's final destination.

Baggage problems at Heathrow's Terminal 5 have seen hundreds of flights cancelled and delayed.


Previous Page
Holiday Type
travelling to (destination/hotel/villa)

show destinations

departing from
holiday dates

You've selected: Fri 25 May 2012

Fri 01 Jun 2012

You've selected: Fri 01 Jun 2012

For this many people
Number of adults, children and infants in room 1  
Number of adults, children and infants in room room 1

show more search options

Property Type
Board Basis
Minimum Rating

Why choose Cosmos?

  • No debit card fees
  • Low deposits
  • Baggage included
  • Over 50yrs experience
  • All holidays ATOL protected