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Terms and conditions of our offers

Price match guarantee

If you find a like-for-like touring holiday cheaper elsewhere, we’ll not only match their price but also refund you £100 when you book with us. Please call us or visit www.cosmos.co.uk/about-us/our-price-promise for full details.


Early booking price pledge

We guarantee that if you find your exact touring holiday package sold direct through Cosmos at a cheaper, publicly available price between 1 November 2018 and 12 weeks prior to your travel date, we will refund you the difference on your final invoice. Only one claim per booking, no cash equivalent and not applicable to cruises. Price difference must be more than £30pp to allow for real-time flight price fluctuations and it is valid only on new bookings made between 15 June 2018 and 31 October 2018.


Past passenger rewards

Customers with a past or future Cosmos or Archers booking will receive £100pp discount when making a new booking between 15 June 2018 and 31 October 2018.


Low deposit for Europe and Long Haul flights

Low deposits of £49pp for Europe and £99pp for Long Haul instead of the regular £99 for Europe and £175 for Long Haul apply at the point of booking only for new bookings made between 15 June 2018 and 31 October 2018.


Private home pick-up service

Our home pick-up service is a collect and return car service from your home or a chosen address on the mainland UK, in a private, air-conditioned car. If you live within 50 miles of your international departure point, you can be picked up and dropped off at your doorstep as part of your holiday. If you live more than 50 miles away by road from your chosen departure point you can pay for the excess mileage at £1.85 per car per mile. This service is only applicable to UK mainland and is subject to change and availability. This is a complimentary service with no monetary value. No refund will be made if this service is not used. 


£89 USA flight Upgrade

Flight upgrade of £89pp from Economy to Premium Economy is valid on new bookings made between 16/08/18 and 31/10/18 for holidays to the USA, departing the UK on or after 01/01/19. The upgrade is valid on the inbound flight to the UK when travelling by British Airways or Virgin Atlantic, subject to availability. 

To qualify for the upgrade with an online booking, select your chosen British Airways or Virgin Atlantic operated return flights in economy class, and tick the upgrade option for £89pp. You will receive an updated invoice the next working day showing the inbound premium economy flight.


Croisi Cabin offer

Upgrade to an Upper Deck cabin for the price of a Middle Deck Cabin on any CroisiEurope Portugal, Spain and Croatia. Offer is subject to availability, based on two people sharing a cabin. New bookings only, offer ends 31 October.