Holiday frequently asked questions and essential information.
We include private door-to-door home transfers if you live within 50 miles of your UK international departure airport in the UK Mainland and Northern Ireland, apart from our tour only holidays where this service is not applicable. The collection point must be from a home address and only one car is provided per booking. The car is exclusively for you and you'll be met in the arrivals hall. If you live more than 50 miles from your international departure airport you can pay an excess rate per mile per car for the additional miles. Mileage is calculated using the quickest route on Google Maps. This offer is subject to change. Please note that within 50 miles this is a complimentary service with no monetary value, so no refund will be made if this service is not used.
Yes our car company will confirm your pick up times for the outbound journey by email within that email they will give details of the meeting point for your return journey. You should receive the email 7 days before departure.
The car pick up time will be detailed on the email sent to you directly from the car company 7 days prior to departure.
The pick-up meeting point will be detailed on the email sent to you directly from the car company 7 days prior to departure.
Unfortunately we can only arrange a pick-up from one residential address.
Extra mileage can be purchased at £1.85 per excess mile. Please note this is a complimentary service with no monetary value so no refund will be made if this service is not used.