Today’s world has changed, but what remains certain is our commitment to guest safety, comfort and peace-of-mind while travelling with us.
The safety and security of our guests and staff is our top priority at all times. That’s why we operate our holidays in accordance with advice issued by the the Foreign, Commonwealth & Development Office (FCDO) and closely monitor their updates in relation to our destinations.
Our global operations team and network of travel partners and suppliers are working hard to ensure we meet or exceed travel guidelines, protocols, safety measures, and local laws in each destination.
Your holiday is ABTA and ATOL protected, so you can book with confidence. And our peace of mind travel plans mean you can move your holiday before your balance is due, penalty-free.
17 May 2021 Update
As a result of continued restricted access to worldwide destinations, Cosmos has continued suspension of international operations through July 15, 2021. As restrictions start to lift some tours will operate and members of our guest service team will be in contact with guests affected to review options for future travel.
Given these circumstances, Cosmos continues our program designed to give our travellers flexibility when considering their travel plans.
Through this program, Cosmos is now allowing guests with bookings on any suspended travel dates to move travel dates easily and without incurring cancellation fees, land or airline penalties*.
You are free to move your booking to any Globus family of brands (Globus, Cosmos or Avalon Waterways) holiday for any destination. If you are not ready to choose your new holiday, the full value paid to us will be provided via a Letter of Credit, redeemable for any future departure through 2022 departure.
To make the transition easier, this program includes an additional bonus credit. This bonus credit of up to £150 per person will be in addition to your Letter of Credit, redeemable for any future travel through 2022. Please note that the additional Avalon Waterways Bonus Credit cannot be applied to a Cosmos River Cruise:
Bonus credit of £150 when redeemed for an Avalon Waterways cruise
Bonus credit of £75 when redeemed for a Globus tour
Bonus credit of £75 when redeemed for a Cosmos tour/Cosmos River Cruise, or £40 for an Escapes by Globus tour
And for added flexibility for future travel plans, we’re also offering a Peace of Mind Travel Plan, allowing you to move your 2021 or 2022 booking to any other date, departure or brand up until your final payment date. Click for details https://www.cosmos.co.uk/about-us/book-with-confidence/
*Peace of Mind offer valid for suspended departures through July 15 2021. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Letter of Credit amount. Bonus Credits amounts are not transferrable. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in holiday price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.
We continue to monitor the latest Public Health England and Foreign, Commonwealth & Development Office advice. You can read our full FAQs here: