Hotel local hosts are responsible for the smooth running of our Globus and Cosmos hotel hospitality desks. Guests are welcomed on arrival at the hotel and provided with verbal and written information about their stay in London. Globus and Cosmos guests usually have 1 or 2 days in London before departing on their tour of Britain and Ireland or Continental Europe. Local Hosts ensure that our departures from the hotel for excursions, joining tours and outbound airport transfers run smoothly and promptly. They escort guests on their transportation to and from St. Pancras and King’s Cross stations.
They also promote and sell our in-house optional excursions, and provide host services, including giving directions for public transport, advising on places of interest to visit, and restaurant recommendations etc. A certain amount of manual administrative preparation has to be carried out in advance of arrivals.
Responsible for the welcoming and care of our Monograms guests throughout their stay in London, ensuring they get the most out of their holiday.
Based at London Heathrow airport, you are responsible for welcoming Globus, Cosmos and Monograms guests from their flights.
Local Host Recruitment for 2020 commences on Friday 6 March. For applications and any further enquiries please contact firstname.lastname@example.org