Local Hosts are usually allocated to one workplace team for the entire season, usually dictated by where they live.
Hotel Local Hosts work in small teams, providing cover at 1 - 2 hotels.
Airport Local Hosts are based at London Heathrow airport and do not usually accompany our guests on their transfer to their London hotel.
Hotel Local Hosts must be able to access public transport as all our London contract hotels are located close to convenient transport links. Local Hosts must be mindful of weekend and early morning timetables.
Airport Local Hosts must live near London Heathrow airport, and have easy access by public transport or by car.
Timekeeping and attendance are of paramount importance, and offers of employment are subject to confirmation of access to public transport. Those relocating to London must arrange suitable accommodation before commencing the training course.
Local Hosts returning for a subsequent season with us rejoin in stages from March onwards.
In 2020 the initial training for our new Local Hosts is Tuesday 14th April to Monday 27th April, with live rotas commencing on Monday 4th May.
The contract termination date is Monday 5th October, although this may be extended, depending on business levels.
A schedule of individual rota days on and off for the whole season is provided at the end of the training period. Rotas detailing daily shift times and work location are issued on a weekly basis. All Local Hosts are scheduled one full Saturday and Sunday weekend off in four and all other days off will generally be on weekdays.
Hotel Local Hosts work 40 hours per week to provide daily hospitality desk cover from 7am - 7pm (and on occasions earlier than this to cover early departures).
A combination of shifts, usually 6am - 2pm, 7am - 3pm and 11am - 7pm are included on the weekly rota.
Airport Local Hosts based at London Heathrow airport work a 40-hour week to cover the period 5am - 4pm.
A maximum of 1 week’s holiday can be taken during the main summer period subject to agreement with the Company.
May and August Bank Holidays are worked normally according to rota.
Cosmos Tours Ltd complies with the European Union Working Time Directive in respect of paid holiday, and this is pro-rated to the period of employment taken at the end of the seasonal contract.
Yes, upon receipt of satisfactory references and successful completion of the training course.
First year Local Host contracts of employment commence on Monday 27th April.