Cosmos takes care of all the details and includes transportation, hotels, professional Tour Director and sightseeing with knowledgeable Local Guides. Let Cosmos turn your travel dreams into reality!
The Globus family of brands story began more than 90 years ago, when a young man purchased a row boat to transport visitors across Lake Lugano in Switzerland. This single row boat launched one of the world's leading travel companies offering something for all budgets with escorted touring, independent city stays and deluxe river cruises. Globus, Cosmos and Avalon Waterways passengers receive unmatched value, insider knowledge and world-class service with every journey, from their first contact right up until and after their holiday.
Today, the Globus family of brands provides a variety of travel services, addressing the needs of the world's diverse travellers with unparalleled holiday experiences full of discovery and insight. Our award-winning UK team works remotely, with frequent in-person events and opportunities to connect.
The GFOB Way
Our staff have the experience and local knowledge to craft immersive adventures that make our customers feel alive. We connect people with new cultures, immersive experiences and places to ignite imagination. Our people are what makes us great and we all follow the same core values, otherwise known as the GFOB way:
Award-winning customer service
We've been awarded the ServiceMark with Distinction accreditation from the Institute of Customer Service, which is based on customer satisfaction and employee engagement!
Results from a survey, conducted by the Institute of Customer Service, were benchmarked against UKCSI Tourism results in July 2023 and our overall score of 96.7 was benchmarked against 69.1 for the Leisure and Tourism sector and 78.3 for all other sectors.
Our customers rated us highly for helpfulness and competence of our staff, while our employees scored highly in continuity, credibility and capability, so when you book with the Globus family of brands, you can rest assured that you're in good hands!
- We anticipate challenges and opportunities, take initiative, hold ourselves and others accountable and deliver results.
We want to hear from you
Seen something that matches your profile? Would you be able to commit to the GFOB way? If so, we'd love to hear from you.
Meet the family
When it comes to expertise in travel, you could say it runs in the family. Globus family of brands provides the best in holidays for a wide variety of travel styles, goals, and budgets. If you dream it, the Globus family has the perfect way to make it happen—from traditional escorted touring to budget-minded travel and world-class river cruising.
We offer the widest suite views that river cruising has to offer, full-board dining, complimentary wines and beer at meal times, included excursions and gratuities, all aboard award-winning cruise ships.
Globus has set the gold standard for award-winning touring across virtually every continent—an exceptional travel experience no matter where we go, with 95+ years of experience.