Prepare for Take Off

Low-Priced, Hassle-Free, Air-Inclusive Vacations & Free Airport Transfers. Competitive Prices. No Surprises. 

With Cosmos, think of your entire holiday as one-stop shopping. Rather than spending hours researching flights to coordinate with your vacation start and end dates, let us handle the work. And when we book your flights, if there are any changes to your vacation schedule, we make the air changes for you. As a completely independent company, we have no ties to any one airline. We negotiate the lowest possible airfares with the world’s finest carriers on your behalf.

Cosmos offers 2 air options—Flex Air and Instant Purchase Air. Flex Air allows flexibility if you want to make changes to your vacation schedule. Instant Purchase Air may offer additional airline options but has more restrictions. Some holidays may only offer one Air-type option.

Low Air-Inclusive Prices & Free Airport Transfers

Regardless which air option you choose when you book your  air-inclusive Cosmos holiday, the transfer to and from the airport to your start and end hotel is included (on published departure and return dates). This can be a substantial savings and give you peace of mind. Airport transfers for US and Canada tours, plus London Theatre breaks will not be included and are not available for purchase.

Land-only holiday clients who make their own air arrangements on regularly scheduled direct or nonstop flights (not chartered flights) into terminals may purchase our airport transfer service.

Airport transfers can be arranged when you purchase extra nights before or after your holiday. Transfers cannot be provided when you join late or leave early. Flight information for air purchased separately from Cosmos will be required at time of booking the extra night transfers and must be provided to Cosmos prior to final payment.

You can e-mail Cosmos your air itinerary with arrival and departure flights and dates with your invoice number (use the ‘Existing Reservation’ option on the e-mail form). Flight details should be sent apart from other correspondence. Flight details and payment must be received no later than final payment. Time and terminal limitations are provided.

Transfers will be provided only if confirmed by Cosmos. Look for confirmation of your transfer in the travel documents.

Air Options

In most cases, you’ll be offered a choice of carriers and flight schedules as well as price points to choose from when selecting your flights. Your schedule will be provided to you at the time of booking (schedules are subject to change by carriers). Cosmos monitors airline schedule changes as received and processes in departure date order. Air-inclusive price quotes will include all government-imposed taxes and fees applicable at the time of booking and will be shown as a Total Amount. (Please see “Applicable Airfare Taxes & Fees” section that follows). We offer low airfares for all of published Cosmos destinations from cities across the U.K. Call your travel advisor or Cosmos holiday planners for information. Air-inclusive reservations cannot be made later than 10 days prior to departure. Additional rules may apply.
Your eTicket receipt is published within your travel documents and will be sent two to three weeks prior to vacation departure. For late bookings, travel documents, including the eTicket receipt, are sent after final payment is received. Special service requests such as special meals may be done by your Travel Advisor directly with the air carrier.
Please retain your ticket copy and boarding passes in the event you need them later for proof of your flights (to accumulate frequent flyer miles, for example). We are unable to supply ticket copies after your return. Some fare types may restrict or only allow partial mileage account accrual.

Upgrades

Business class and/or Premium Economy upgrades may be available for purchase. Please inquire with your Travel Advisor at the time of booking for applicable price quotes. NOTE: U.S. connection and intra-European flights typically do not have upgraded cabins available in conjunction with international upgraded service.

We Also Accept Your Reservation on a Land-Only Basis

While booking your holiday air-inclusive gives you all the advantages described, you can also choose the land-only option.

Booking your Vacation with Air

Guaranteed air-inclusive prices—air is only available to passengers travelling from the U.K. and only available when booked in conjunction with a land vacation package.  Instant Purchase Air requires air payment in full at time of booking (i.e. air-inclusive holiday). Once booked, Instant Purchase Air is non-refundable, and non-changeable. Some holidays may only offer one Air-type option. However, once your air schedule is confirmed and Cosmos has received your full air and land deposit, your air-inclusive holiday price is guaranteed. Cosmos reserves the right to ticket passengers upon receipt of full land and air deposits thus any subsequent changes and/or revisions to airline reservations (including name corrections) after receipt of full land and air deposit are subject to revision fees and/or airline imposed change or cancellation fees. Generally, these fees are up to £35 per person  but in some instances may be up to 100% of the ticketed price. Any change or correction to your air reservation name could be subject to higher fares, new schedule, and/or cancellation.

Receiving Your ETicket

Your eTicket receipt is published within your travel documents and will be sent two to three weeks prior to holiday departure.  For late bookings, travel documents, including the eTicket receipt, are sent after final payment is received. Special service requests such as special meals may be done by your Travel Advisor directly with the air carrier.
Please retain your ticket copy and boarding passes in the event you need them later for proof of your flights (to accumulate frequent flyer miles, for example). We are unable to supply ticket copies after your return. Some fare types may restrict or only allow partial mileage account accrual.

 

Air-Inclusive Vacations—Applicable Taxes & Fees

Air-inclusive vacations include government-imposed taxes and fees applicable at the time of booking and will be shown as a Total Amount. Additional airline fees for excess baggage may apply.  For return travel from some countries, international travelers are required to pay entry and/or exit fees at the airport. These fees will be collected by the local government and are payable by the traveler at time of travel. Your confirmation booking information will contain information about these fees.

Not Included In Your Vacation Price

Charges not included in the land vacation price: airfare to and from the start of your vacation; airline excess baggage fees; Federal inspection fees for the Federal U.S. Customs and Immigrations; agricultural tax; other per person taxes imposed by government entities; applicable cruise taxes, fees, fares and port charges; passports; visas and vaccinations; transfers; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ships' crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, ship, or restaurant); additional excursions and activities not listed as 'included' in the itinerary; porterage at airports or train stations;  all other items of a personal nature.

 

Taxes and fees

Taxes and fees are extra and subject to change and are not guaranteed until full land and air deposit are received.

Airport Administration Requirements
Due to increased travel security around the world, the Airport Administration requires all passengers to provide their full name as it appears on their government-issued ID the passenger plans to use when travelling, date of birth, and gender. Known traveller number and redress number, if applicable, can also be provided. This information is required within 10 days of booking air with us.

Passenger Contact Information

The International Air Transport Association (IATA) requires that air passengers provide their contact details (mobile number and/or email) to the airlines providing flight services. This information is used solely by the airline to help contact the passenger in the event of irregular flight operations and disruptions. Cosmos customers will be asked to provide these details at the time of booking, but can also provide any time up to the day prior to departure. If a customer does not wish to provide this information it will be noted in the air reservation, however the passenger may not receive information from the airline relating to flight cancellation or schedule changes (including delay in departure).

Travel Terms & Conditions

The purchase of any travel services offered by Cosmos, constitutes a contractual arrangement between you and Cosmos, and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Air-Inclusive Deposits & Final Payment, Revisions & Revision Fees, Air Arrangements, Participation, Guests Who Need Special Assistance, Young Guests, Smoking, Price Policy, Visas and Passports, Hotels & Accommodations, Baggage Allowance, Travel Documents, Not Included in the Land Price, Refunds, Service Inquires After the Tour, Holidays, Safety, Photos & Pictures, Optional Excursions, and Responsibility.